FAQs

No referral is required. You can contact us directly and we will arrange an appointment for you as soon as possible.

We endeavour to arrange an appointment within two weeks. We also maintain a waiting list so if it is urgent, please let us know.

Frequently, clients are referred through their friends, family members, or their general practitioner. The best way to work out if you will be compatible with a particular mental health professional is to schedule an appointment and then decide, with your instinct, after the first few sessions. You are not obliged to continue therapy with the same therapist. We are keen for you to have your needs met and if we are not a suitable match for you, you are welcome to seek another therapist. You would also be welcome back, if you then changed your mind. If you have any concerns, you can ask questions before your appointment or at your first appointment.

When you start the session, the therapist will explain your right to confidentiality and then they will ask you about what brings you to therapy. The therapist will ask a range of questions to start a conversation so we can learn what is happening for you or your family and how you are experiencing this. You do not need to prepare to say anything as the therapist will guide you in this conversation, although if you would like to plan this out you can.

The clinic is conveniently located on Kalamunda Road, between Roe Highway and Abernethy Road. There is ample private free parking available.

There is a bus service available, just a short walk from the clinic.

Coming soon is a new local train station, near the International Airport.

Yes. We have ample parking and ramp entry into the building.

Yes, you can. Please contact us to discuss further (see section on telehealth).

Therapy is available to individuals of all ages. If you are under 18 years old, you will need permission from your parent or guardian before seeing a therapist. However, if you are 14 years of age or older and are unable to obtain this consent, or you prefer not to inform your parents, you can contact the clinic directly. Depending on your circumstances, you may be considered a mature minor, which could allow you to access therapy without parental permission.

Typically, to start with you may attend once weekly, fortnightly, or even every three weeks. This may go further apart as therapy progresses, anywhere up to six or eight weeks apart.

It mostly depends on circumstances such as what stage of therapy you are at, the reasons you come for therapy, how intense your experiences are, events that occur in your life while you are attending therapy, and how much time or cost you can afford.

,A good fit between you and your therapist is important, so if you do not like them, then you can seek out another therapist. We are keen for you to have your needs met, and a positive therapeutic relationship is essential for good outcomes.  Your therapist will not be upset by this and you would be welcome back if you changed your mind later.

No. Therapy is private and no one will know you are coming unless you tell them. If you are concerned about your privacy, you will have an opportunity to discuss this at your first session when the therapist discusses your right to confidentiality.

Dress in a way that is convenient and comfortable for you. If you are coming from work, then work clothes are fine or if from home then casual is fine. If your work clothes become dirty during your work i.e., oil, concrete, mud etc then please change before you come.

Your therapy is private and confidential. So, if you report drug use this is kept private. Drug use and most other illegal activity do not need to be reported to anyone. There are a few exceptions to confidentiality that will be discussed at the beginning of your first session.

Couples or family members can start therapy together at the same time or each party may prefer to have an initial meeting each on their own. How this is done depends on the couple’s or family’s situation.

Couples session starts with an explanation about confidentiality then the therapist will ask questions to generate a conversation about what is happening for the couple and how each party is experiencing this. Sometimes a person initially starts individual therapy and then subsequently may decide to bring in their partner.

No. You can discuss relationship concerns in an individual session.

There are laws that govern the privacy of your information. We have a privacy policy in accordance with these laws.

We can walk or sit outside on the lawn, if this is preferred. Initially, notes may need to be taken however after several sessions, notes can be summarised after we return from walk & talk therapy. You may also have telehealth sessions if you are unable to attend the clinic.

You are likely experiencing burn-out when you reach a point where you simply do not care and merely find yourself going through the motions.

Dissociation is a complex and yet common experience. It is often a way of coping where the mind creates distancing from you and other aspects of your experience. For example, emotions are blunted with a limited range of intensity, seemingly separate from the rest of your experiences, feeling separate from our body, or simply zoning out in autopilot.

The term ‘anger management’ is a misnomer. Anger is a functional healthy emotion. Aggression comes from anger and it is this behaviour that we need to learn to ‘manage’, with alternative healthier ways to express and have our needs met.

While depression and grief share similar characteristics, grief is typically in response to loss and also reflects a period of adjustment to this and it typically becomes less frequent and less intense over time. Depression may be an obvious reaction to a situation similar to grief but it can also appear with no apparent reason.